Sales & Inquiries: +63917 152 0505 | Customer Support: +63917 860 0808 |

Welcome to Manila Wine

Returns and Refunds Policy

Due to the nature of our merchandise, we do not honor any returns and refunds.

We will replace items if they are defective, damaged, or you were sent the wrong item by mistake. If you need to exchange it for the same item, send us a message through [email protected]. We will get in touch with you regarding next steps.

If you haven’t received a refund from a cancelled order yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].